Privacy Policy

1. Introduction

Eventcape is committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) and applicable data protection laws. This policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, phone number, role
• Identity data: NIN, BVN, passport or ID documents (for KYC verification only)
• Transaction data: payment records, contract history, event details
• Usage data: pages visited, features used, device and browser information

3. How We Use Your Data

Your data is used to:

• Provide and improve the Eventcape platform
• Verify your identity in compliance with Nigerian financial regulations
• Process payments and manage escrow
• Send transactional notifications (event updates, payment confirmations)
• Detect and prevent fraud

4. Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate the platform (payment processors, cloud infrastructure, identity verification services) and when required by Nigerian law.

5. Data Retention

We retain your personal data for as long as your account is active, plus a minimum of 7 years as required by Nigerian financial regulations. KYC documents are retained for the duration required by law.

6. Your Rights

Under the NDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to processing of your data
• Data portability

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

8. Contact

For privacy-related requests or questions, contact our Data Protection Officer at eventcape.com/contact.